Privacy Policy
Privacy Policy
Last updated: August 16, 2025
Slumor (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit slumor.store or interact with us through our services. By using our website, you agree to the practices outlined below.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (note: we do not store card details; payments are processed securely by third-party providers)
b. Non-Personal Information
- Device information (browser, IP address, operating system)
- Browsing activity (pages visited, time spent on site)
- Cookies and similar technologies for analytics and personalization
c. Order & Transaction Data
- Order history, product preferences, and communication records with our support team
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders
- Communicate updates, promotions, and special offers (if you have opted in)
- Improve our website, products, and customer experience
- Prevent fraudulent activity and ensure secure transactions
- Comply with applicable Pakistani laws and regulations
3. Sharing Your Information
We respect your privacy and only share your data with trusted third parties when necessary:
- Payment Gateways (to process payments securely)
- Courier & Logistics Partners (to deliver your orders)
- Analytics & Marketing Services (e.g., Google Analytics, Meta Ads)
We do not sell, rent, or misuse your personal data.
4. Cookies Policy
Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:
- Remember your preferences and shopping cart items
- Analyze traffic and user behavior
- Personalize your shopping experience
You may disable cookies in your browser settings, but some features of the website may not function properly.
5. Data Protection & Security
We take strong measures to protect your data:
- SSL encryption on all transactions
- Secure payment gateways
- Restricted internal access to personal information
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or updates to your information
- Request deletion of your personal data (where applicable)
- Opt out of marketing emails and SMS campaigns
To exercise these rights, please contact us at support@slumor.store.
7. Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders
- Provide customer service
- Comply with legal obligations under the laws of Pakistan
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing personal data.
9. Children’s Privacy
Slumor does not knowingly collect or market to individuals under the age of 13. If you believe we have collected such data, please contact us immediately for removal.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
11. Contact Us
For questions, requests, or complaints regarding this Privacy Policy, please contact us:
📩 Email: support@slumor.store
🌍 Website: www.slumor.store